Getting started

Before you begin

In order to take advantage of what Verify has to offer, you need your own instance. To obtain an IBM Security Verify tenant, you must first register for a tenant. You can do this in a matter of seconds.

Logging in

Every tenant is created with the following pattern: company.verify.ibm.com. This pattern gives you an easy path for your users to access their profile, launchpad, enroll security verification methods and more. Vanity domains (i.e. login.customer.com)are supported. Contact sales for more information on adding this to your instance.

Upon login you will be met with a blank canvas to to accomplish anything but primarily, it's best to start by connecting an application and connecting your users.

Read through the following guides to get going:
– Connect a sample application
– Connect to Active Directory
– Using social providers

Getting help

If you get stuck, there are many way to get assistance.

In-app

For in app support and guided tutorials, click the "Guide me" button in your admin portal at the top right of the navigation. This includes checklists to complete as well as quick tutorials on common scenarios.

Live chat with sales (trial only)

For sales help with technical demonstrations and questions, pricing, upgrading, and more, click the "Chat now" icon at the bottom left of your instance. This will set you up with a live person to discuss options, issues, and more. If no one is avaialble at the time, you can always leave a message and someone will return your message within the next business day. If you want to meet with someone, you can schedule time with a sales representative who can find a technical resource to help you through issues, should you run into any.

Community

You can interact with thousands of active IAM experts from around the world on our IBM Security Community forum. Login with your IBMid and you'll immediately have the ability to ask questions and interact with developers, IT admins, and other like-minded identity and access management individuals.

Training

IBM Security hosts a world-class learning academy for self-service administrator training for IBM Security Verify. Access learning roadmaps, labs, and how to guides / videos in a single course.