Service Desk Application for ServiceNowBefore you beginConfiguration and SettingsDownload the AppCreate IGI System UserConfigure and Test SVG/IBM Verify/ISIM ConnectionCategory for IBM Verify, SVG and ISIM EntitlementsLoad IBM Verify and ISIM EntitlementsUpdate System PropertiesAssign User rolesSet ApproversEnable Entitlement owner as an ApproverConfigure Approval flow